A free Splashtop alternative
The remote access you get from Splashtop, plus no-install browser support, video calls with the customer, and built-in RMM, free while in beta.
Splashtop is a solid, affordable remote-access tool, but attended support means walking your customer through downloading and running the SOS app, and inventory, monitoring and endpoint management are paid add-ons layered on per-technician pricing. ioJump starts the other way around: the person you're helping types a 6-digit code at iojump.com in any browser (iPhone, Android, Mac, Windows or Chromebook) and you're instantly on a two-way video call looking at their screen. Add the lightweight agent to machines you manage and you get unattended remote control at the Windows login screen, a live command console, and RMM essentials (asset inventory, software end-of-life tracking, network and device monitoring with alerts) in one console, free during beta.
ioJump vs Splashtop: feature comparison
| ioJump | Splashtop | |
|---|---|---|
| Remote support (attended) | ||
| Customer shares their screen in a browser, zero install | ✔ | ✖ (SOS app download) |
| Two-way video & audio call with the customer | ✔ | ✖ |
| Help iPhone & Android users, no app install | ✔ | App required |
| Session verified by SMS / email before access | ✔ | ✖ |
| Branded with your business name | ✔ | Higher tiers |
| Live chat & snapshot capture | ✔ | Chat only |
| Unattended remote access | ||
| Unattended agent for Windows, macOS & Linux | ✔ | ✔ |
| Low-latency H.264 remote control | ✔ | ✔ |
| Control at the Windows login screen (Ctrl+Alt+Del) | ✔ | ✔ |
| Technician works entirely from a browser | ✔ | Limited |
| File transfer & clipboard sync | ✔ | ✔ |
| Live command console (cmd / PowerShell / bash) | ✔ | ✖ |
| Web terminal & network tools | ||
| Web terminal: saved SSH & SFTP connections, from any browser | ✔ | ✖ |
| Team-shared, audited terminal sessions | ✔ | ✖ |
| Advanced network tools (IP scanner, ARP, routing, latency, speed tests) | ✔ | ✖ |
| Monitoring & RMM | ||
| Hardware & software asset inventory | ✔ | Paid add-on |
| Software end-of-life, update & warranty tracking | ✔ | ✖ |
| Ping / SNMP network & device monitoring | ✔ | ✖ |
| Auto-generated network maps | ✔ | ✖ |
| Network discovery of unmanaged devices | ✔ | ✖ |
| Live dashboards with public share links | ✔ | ✖ |
| Built for IT teams & MSPs | ||
| Multi-tenant client organizations & sites | ✔ Unlimited | Limited |
| Audited sessions & remote commands | ✔ | Sessions only |
| Unlimited computers on the entry plan | ✔ (beta) | ✖ |
| Price to start | Free in beta | Paid per tech |
Comparison based on publicly available information, July 2026. Splashtop is a trademark of its owner and is not affiliated with ioJump.
Why teams switch to ioJump
Where ioJump is a better fit for modern, multi-device support.
Zero-install support sessions
No "please download Splashtop SOS and read me the 9-digit code" dance. Your customer types a 6-digit code in the browser they already have open.
See the person, not just the screen
Support sessions are two-way video calls with chat and snapshots, ideal for walking non-technical people through physical steps like cables and routers.
Phones and tablets without apps
iPhone and Android users join from the browser, with no App Store detour. Splashtop needs its app on the device.
RMM included, not added on
Asset inventory, software end-of-life tracking, monitoring with alerts, network discovery and dashboards are built in, not a separate add-on SKU.
Live command console
Run cmd, PowerShell or bash on any managed machine straight from the browser, fully audited, with no need to take over the screen.
Free in beta, unlimited computers
No per-technician or per-device math while we're in beta. Add machines, clients and teammates freely.
What Splashtop is good at
We'll be fair: here's where Splashtop is a solid choice.
- Affordable, predictable per-technician pricing for remote access.
- Good streaming performance for unattended remote desktop work.
- Popular in education and computer labs with scheduled-access features.
- Mature deployment options for rolling the streamer out to big fleets.
FAQ: ioJump as a Splashtop alternative
Is ioJump a free Splashtop alternative?
Yes. ioJump is free during beta with unlimited computers and unlimited client organizations, and covers attended support, unattended remote access and RMM essentials in one browser-based console.
Do my customers need to download anything like Splashtop SOS?
No. For attended support they type a 6-digit code at iojump.com in any browser: no app, no account, no admin rights. You only install the agent on machines you manage for unattended access.
Can ioJump do unattended access like Splashtop Business Access?
Yes. Install the lightweight ioJump agent (Windows boot service, macOS, Linux) and remote in anytime with low-latency H.264 control, including at the Windows login screen, plus file transfer and clipboard sync.
Does ioJump include the monitoring Splashtop sells as add-ons?
Yes: hardware/software inventory, software end-of-life and update tracking, ping/SNMP and agent CPU/RAM/disk monitoring with email alerts, network discovery and live dashboards are all included.
Switch from Splashtop for free
Create an account now and use ioJump free during beta, with unlimited computers and unlimited clients.
No credit card. Free while in beta.