See Everything.
Fix Anything.
The browser-based remote IT operations platform: video support, unattended access, network monitoring, and a web terminal. Every tool your IT team needs. No installs. Works with Windows, Mac, and Ubuntu.
- ✓ Video support built in: browser-based, no installs for the person you're helping
- ✓ Unattended access to Windows, Mac & Ubuntu servers and workstations
- ✓ Network maps & monitoring: discover, classify, and watch every device
- ✓ Web terminal: your SSH & SFTP connections, from any browser
Start free in 30 seconds → ▶ Watch the 60-second tour
Start free · No credit card · One dashboard for every device
Got a support code from your tech? Enter it below ↓
Join a support session
Your technician will give you a 6-digit code. Type it here.
Watch the tour · 60 seconds
One browser-based platform. Five jobs done.
ioJump is a remote IT operations platform: the daily tools of an IT team or MSP, consolidated into one login with no installs on your side, ever.
Video Support Built In
Browser-based video conferencing wired into your IT workflow: troubleshoot with the user on camera, run site surveys, walk server and equipment installs, diagnose crashed computers, and do physical inspections. Remote desktop tools don't have this. ioJump does.
Unattended Remote Access
One lightweight agent for Windows, Mac, and Ubuntu gives full unattended access to servers and workstations, plus remote browser sessions that let you work on a device without taking over the user's screen.
Advanced Network Tools
The field kit, browser-based: IP scanner, ARP tables, routing views, latency testing, and speed tests, run from any machine on the network, results in your dashboard.
NOC & Monitoring
Auto-generated network maps, full network device discovery and classification, and device and service monitoring with alerts: a NOC view of every site you manage, in a browser tab.
Web Terminal
Save all your SSH and SFTP connections in one web-based terminal, accessible from anywhere. Shared session visibility for your team, full audit trail, and no desktop SSH client to sync between machines.
Replace 4 tools with one.
Most IT teams pay for, and juggle, four separate products. ioJump consolidates them into one subscription, one login, one browser tab.
→ ioJump: unattended access for Windows, Mac & Ubuntu
→ ioJump: web terminal with saved SSH & SFTP connections
→ ioJump: device discovery, network maps & service monitoring
→ ioJump: browser-based video support, built in
Four subscriptions → one. Four logins → one. Four browser tabs → one.
Every feature is included on every plan. See pricing.
A video support session in under a minute.
No downloads to walk anyone through. Three steps and you are connected.
You send a code
Generate a 6-digit support code in your dashboard and text or email it to the person who needs help.
They type it in a browser
They open iojump.com on any device and enter the code. No app store, no signup, no admin password prompts. Browser-based, no installs.
Session is verified, then begins
They see your name and accept on screen. Video, screen share, and (on enrolled machines) remote control start instantly.
Video support built in. Competitors start with a download.
Browser-based video support inside a remote IT platform is the capability no one else ships. Other tools either need an install on the customer side, are general-purpose video with no IT workflow, or stop at screen control.
| Tool | Customer can join in a browser | Video call + screen share, no install | Built for IT operations |
|---|---|---|---|
| ioJump | ✅ | ✅ | ✅ |
| Traditional remote desktop tools | ❌ download first | ❌ no video | ⚠️ screen control only |
| Per-technician RMM suites | ❌ agent install | ❌ no video | ✅ |
| General video meeting apps | ✅ | ⚠️ video only, no control | ❌ |
ioJump is the only one where the customer joins a video call and shares their screen entirely in a browser, while you keep unattended access, network maps, and a web terminal in the same dashboard.
Coming from another tool? See the honest, feature-by-feature comparisons →
For MSPs. For internal IT. For helping family.
A remote IT operations platform that fits a real workflow, and is simple enough that the person on the other end never feels lost.
Every device. One dashboard.
Organize many client companies and sites from one console. Unattended access to every enrolled machine, auto-generated network maps per site, device and service monitoring, asset inventory, and a per-customer audit trail.
- Multi-tenant org structure built in
- Unattended access: Windows, Mac & Ubuntu
- Network maps, discovery & monitoring included
- Web terminal with shared, audited sessions
Just type the code.
Your customers, your parents, your end users: anyone who can read six digits can get help. No app store. No "are you sure you want to allow this software to make changes." No friction.
- No installs: anywhere, ever, for the person being helped
- Works on phones, tablets, laptops, Chromebooks
- They see who is connecting and accept on screen
- Built for the elderly, the new hire, the non-tech
Verified. Encrypted. Consent-required.
Remote access is scary for end users. We designed every step around making it not scary, and giving you a clean record after.
Verified sessions
Each attended session is confirmed via SMS or email before any screen sharing or control begins. The person being helped knows exactly who is connecting.
End-to-end encrypted
Sessions run peer-to-peer when possible. When NAT requires it, traffic is relayed through TURN infrastructure you can self-host.
Nothing installed on customers
On the customer side, nothing is downloaded. Unattended access exists only on machines you enroll. No background agent anywhere else, nothing to revoke later.
Explicit consent
The person being helped accepts the session on their own screen. No silent connections. Ever.
Sixty seconds, start to finish.
From sending a code to fixing the problem: the whole platform, in under a minute.
Frequently asked.
Does the person I am helping need to install anything?
No. They type a 6-digit code at iojump.com in any modern browser: iPhone, Android, Mac, Windows, Chromebook. No app store, no admin password prompts. For your own managed machines, one lightweight agent (Windows, Mac, Ubuntu) enables unattended access.
What is a "remote IT operations platform"?
One browser-based system doing the jobs IT teams usually buy four products for: remote desktop, SSH client, network monitoring, and video conferencing. ioJump puts video support, unattended access, advanced network tools, network maps and monitoring, and a web terminal in one dashboard: one subscription, one login, one tab.
How is ioJump different from traditional remote desktop tools?
Your remote desktop tool starts with a download and ends at screen control. ioJump is browser-based with no installs for attended sessions, has video support built in (they don't), and includes the network side (maps, discovery, monitoring) plus a web terminal. See the comparisons →
How is ioJump different from per-technician RMM suites?
RMM suites price per technician and still start attended sessions with an install on the customer's machine. ioJump is $19/month flat with 40 endpoints included (volume tiers after), unlimited technicians and clients, and the person you're helping joins from any browser with a 6-digit code. Full comparisons →
Is the connection secure?
Yes. Sessions are end-to-end encrypted in the browser (peer-to-peer when possible), with explicit on-screen consent and SMS/email verification before any access. Unattended access exists only on machines you enroll, and every session is audited.
Is ioJump really free?
ioJump starts free with no credit card. The Free plan covers up to 10 endpoints with every feature included; Pro is $19/month with 40 endpoints included, then volume tiers. Early accounts keep the best pricing. See pricing →
Can I brand it as my MSP?
Yes. Sessions show your business name, your support code format, and your dashboard, not ours. Full white-label customization is on the roadmap; the basics ship today.
Can I remote into a computer without installing software?
Yes. For attended support, the person you're helping types a 6-digit code at iojump.com and shares their screen from the browser, with nothing installed on their device. For unattended access to machines you manage, you install one lightweight agent per machine; your own console stays entirely in the browser.
Is it safe to give someone remote access to my computer?
It's safe when the session is verified and consent-based. With ioJump, you see the technician's name, confirm via SMS or email, and explicitly accept on screen before anything is shared. Nothing is installed, a clear indicator shows while the session is active, and everything stops when the tab closes. Only enter a support code you received from a technician you know and trust.
One tab. Every tool. Start free today.
See everything and fix anything: video support, unattended access, network maps and monitoring, and a web terminal, all browser-based with no installs.
- ✔ Video support built in: no installs for the person you help
- ✔ Unattended access: Windows, Mac & Ubuntu
- ✔ Network maps, discovery & monitoring
- ✔ Web terminal: SSH & SFTP from anywhere
Takes about 30 seconds. Start free. No credit card.