A free Datto RMM alternative
The remote access and monitoring essentials you use Datto RMM for, without the quote, the contract, or the onboarding project. Free while in beta.
Datto RMM (now part of Kaseya) is a heavyweight RMM built for large MSP fleets: powerful, but you get there through a sales call, an annual per-endpoint contract, and an onboarding project. And when a customer who isn't under management needs help right now, there's no no-install option: everything starts with deploying an agent. ioJump covers the day-to-day essentials (unattended remote control from the browser, live command console, asset inventory, software end-of-life tracking, network and device monitoring with alerts, network discovery, multi-tenant client management) and adds the thing no traditional RMM has: attended support where the customer just types a 6-digit code in any browser and joins you on a video call. Create an account and you're working in minutes, free during beta.
ioJump vs Datto RMM: feature comparison
| ioJump | Datto RMM | |
|---|---|---|
| Remote support (attended) | ||
| Customer shares their screen in a browser, zero install | ✔ | ✖ (agent install) |
| Two-way video & audio call with the customer | ✔ | ✖ |
| Help iPhone & Android users, no app install | ✔ | ✖ |
| Session verified by SMS / email before access | ✔ | ✖ |
| Branded with your business name | ✔ | Limited |
| Live chat & snapshot capture | ✔ | ✖ |
| Unattended remote access | ||
| Unattended agent for Windows, macOS & Linux | ✔ | ✔ |
| Low-latency H.264 remote control | ✔ | ✔ |
| Control at the Windows login screen (Ctrl+Alt+Del) | ✔ | ✔ |
| Technician works entirely from a browser | ✔ | ✔ (Web Remote) |
| File transfer & clipboard sync | ✔ | ✔ |
| Live command console (cmd / PowerShell / bash) | ✔ | ✔ |
| Web terminal & network tools | ||
| Web terminal: saved SSH & SFTP connections, from any browser | ✔ | ✖ |
| Team-shared, audited terminal sessions | ✔ | ✖ |
| Advanced network tools (IP scanner, ARP, routing, latency, speed tests) | ✔ | Partial |
| Monitoring & RMM | ||
| Hardware & software asset inventory | ✔ | ✔ |
| Software end-of-life, update & warranty tracking | ✔ | Partial |
| Ping / SNMP network & device monitoring | ✔ | ✔ |
| Auto-generated network maps | ✔ | Partial |
| Network discovery of unmanaged devices | ✔ | ✔ |
| Live dashboards with public share links | ✔ | Internal only |
| Built for IT teams & MSPs | ||
| Multi-tenant client organizations & sites | ✔ Unlimited | ✔ |
| Audited sessions & remote commands | ✔ | ✔ |
| Unlimited computers on the entry plan | ✔ (beta) | ✖ (per endpoint) |
| Price to start | Free in beta | Quote + contract |
Comparison based on publicly available information, July 2026. Datto RMM is a trademark of its owner and is not affiliated with ioJump.
Why teams switch to ioJump
Where ioJump is a better fit for modern, multi-device support.
Help anyone, not just managed endpoints
A customer who isn't under contract types a 6-digit code in their browser and you're on a video call seeing their screen. Datto RMM has no equivalent: no agent, no session.
No sales call, no annual contract
Create a free account and start working the same hour. No quote, no per-endpoint commitment, no onboarding fees.
Phones, tablets and Chromebooks too
Browser-based support covers iPhone and Android users, not just the Windows and Mac fleet your agents live on.
Monitoring and discovery included
Ping/SNMP device monitoring with email alerts, LAN discovery of unmanaged devices, and live shareable dashboards are built in, with no per-device network pricing.
Software end-of-life radar
ioJump flags end-of-life software, available updates, hardware age and warranty status across your fleet automatically.
Simple enough to actually roll out
One browser console, one lightweight signed agent, multi-tenant from day one. No component maze to configure before you see value.
What Datto RMM is good at
We'll be fair: here's where Datto RMM is a solid choice.
- Mature, policy-driven patch management and scripting automation at scale.
- Deep integration with Autotask PSA and the wider Kaseya ecosystem.
- Web Remote gives technicians browser-based remote control of managed endpoints.
- Proven with large MSPs managing tens of thousands of endpoints.
FAQ: ioJump as a Datto RMM alternative
Is ioJump a free Datto RMM alternative?
Yes. ioJump is free during beta with unlimited computers and unlimited client organizations, and covers the RMM essentials most teams use daily: remote control, command console, inventory, end-of-life tracking, monitoring with alerts, and network discovery.
Does ioJump require an annual contract like Datto RMM?
No. There's no quote process, no annual per-endpoint contract and no onboarding fee; you create an account and start. Free during beta, with a generous free tier planned after.
Can ioJump remote control from the browser like Datto Web Remote?
Yes, the entire ioJump console is browser-based. Unattended remote control streams low-latency H.264 to your browser, works at the Windows login screen, and includes file transfer, clipboard sync and a live cmd/PowerShell/bash console.
Does ioJump do patch management like Datto RMM?
ioJump automatically surfaces available software updates and end-of-life software across your fleet today; policy-based patch deployment is on the roadmap. If deep patch automation is your primary need, Datto RMM is stronger there right now; see "What Datto RMM is good at" above.
Switch from Datto RMM for free
Create an account now and use ioJump free during beta, with unlimited computers and unlimited clients.
No credit card. Free while in beta.