A free PRTG alternative
Device and service monitoring with auto-generated network maps: browser-based, nothing to host, inside a platform that can also fix what the alerts find. Free while in beta.
PRTG is a deservedly popular network monitoring suite: deep sensor coverage, mature alerting, and full on-prem control. It's also a server you install and maintain, licensed per sensor, and when an alert fires you still need other tools to actually fix the problem. ioJump approaches monitoring as one pillar of a remote IT operations platform: full network device discovery and classification, auto-generated network maps per site, and device and service monitoring with alerts, browser-based with nothing to host, sitting next to unattended remote access, a web terminal, and advanced network tools. Monitoring tells you it's broken; the same tab lets you jump in and repair it.
ioJump vs PRTG: feature comparison
| ioJump | PRTG | |
|---|---|---|
| Remote support (attended) | ||
| Customer shares their screen in a browser, zero install | ✔ | ✖ |
| Two-way video & audio call with the customer | ✔ | ✖ |
| Help iPhone & Android users, no app install | ✔ | ✖ |
| Session verified by SMS / email before access | ✔ | ✖ |
| Branded with your business name | ✔ | ✖ |
| Live chat & snapshot capture | ✔ | ✖ |
| Unattended remote access | ||
| Unattended agent for Windows, macOS & Linux | ✔ | ✖ |
| Low-latency H.264 remote control | ✔ | ✖ |
| Control at the Windows login screen (Ctrl+Alt+Del) | ✔ | ✖ |
| Technician works entirely from a browser | ✔ | ✖ |
| File transfer & clipboard sync | ✔ | ✖ |
| Live command console (cmd / PowerShell / bash) | ✔ | ✖ |
| Web terminal & network tools | ||
| Web terminal: saved SSH & SFTP connections, from any browser | ✔ | ✖ |
| Team-shared, audited terminal sessions | ✔ | ✖ |
| Advanced network tools (IP scanner, ARP, routing, latency, speed tests) | ✔ | Partial (sensor-based) |
| Monitoring & RMM | ||
| Hardware & software asset inventory | ✔ | ✖ |
| Software end-of-life, update & warranty tracking | ✔ | ✖ |
| Ping / SNMP network & device monitoring | ✔ | ✔ (per-sensor licensing) |
| Auto-generated network maps | ✔ | ✔ (maps module) |
| Network discovery of unmanaged devices | ✔ | ✔ |
| Live dashboards with public share links | ✔ | ✔ (public maps) |
| Built for IT teams & MSPs | ||
| Multi-tenant client organizations & sites | ✔ Unlimited | ✖ |
| Audited sessions & remote commands | ✔ | ✖ |
| Unlimited computers on the entry plan | ✔ (beta) | ✖ |
| Price to start | Free in beta | Free ≤100 sensors; licenses after |
Comparison based on publicly available information, July 2026. PRTG is a trademark of its owner and is not affiliated with ioJump.
Why teams switch to ioJump
Where ioJump is a better fit for modern, multi-device support.
Nothing to host or maintain
No monitoring server to install, patch, or size; your managed machines and lightweight network nodes do the checking, the browser shows the results.
Auto-generated network maps
Per-site topology maps build themselves from discovery: editable when you want control, current when you don't touch them.
Discovery and classification built in
Unmanaged devices are found, classified by type and vendor, and ready to monitor, with no sensor-by-sensor setup project.
Fix, not just alert
The alert, the network map, unattended remote access, and a web terminal live in the same browser tab: from "it's down" to "it's fixed" without switching products.
Flat pricing, not per sensor
Monitoring is included on every plan: Free up to 10 endpoints, then $19/month with 40 endpoints included. No sensor counting.
Multi-tenant for MSPs
Separate client organizations and sites in one console, each with its own maps, monitors and alerts.
What PRTG is good at
We'll be fair: here's where PRTG is a solid choice.
- Very deep sensor library covering almost anything with an IP address.
- Mature, battle-tested alerting, escalation and reporting.
- Full on-premises control for environments that require it.
FAQ: ioJump as a PRTG alternative
Is ioJump a PRTG alternative?
For small IT teams and MSPs, yes. ioJump covers the monitoring core (device and service checks, SNMP and ping, alerting, dashboards, network maps) browser-based with nothing to host, and adds the remote access and terminal tools to act on what monitoring finds. Environments needing PRTG's deepest sensor coverage or a fully on-prem monitoring server remain good PRTG fits.
Do I need to install a monitoring server?
No. There is no server to host; enrolled machines self-report, and a machine flagged as a network node can scan and monitor devices on its LAN. Results, maps and alerts appear in your browser dashboard.
Does ioJump make network maps?
Yes: network maps are auto-generated per site from device discovery, editable in a drag-and-drop editor, and stay linked to live monitoring status.
Switch from PRTG for free
Create an account now and use ioJump free during beta, with unlimited computers and unlimited clients.
No credit card. Free while in beta.