Everything ioJump does
One browser-based platform for remote support, unattended remote access, and remote monitoring & management. Here's the whole feature set.
🟦 Remote support
Help anyone, on any device, without an install.
Browser-only screen sharing Only ioJump
The customer joins your video call and shares their screen entirely in a browser — no download, no install, no account, no admin password. Cross-OS, cross-browser. The thing every other support tool starts with — we don't make them install anything.
6-digit support codes
Generate a code in your dashboard; the person you're helping types it at iojump.com and joins instantly.
Works on every device
iPhone, Android, Mac, Windows, Chromebook. If it has a browser and a camera, it works — no app store.
Video, audio, chat & snapshots
Two-way video and audio, a live chat panel, screen sharing on either side, and snapshot capture to document issues.
🖥️ Unattended remote access
Install the agent once; reach your machines anytime.
Full remote control
Keyboard and mouse control with low-latency H.264 video — even at the Windows login screen.
Live command console
Run cmd, PowerShell or bash on the remote machine straight from your browser, fully audited.
File transfer & clipboard sync
Move files both directions and keep the clipboard in sync between you and the remote device.
Cross-platform agent
Windows (boot service), macOS and Linux. One generic signed installer; deploy with a single command.
📊 Monitoring & RMM
Know your fleet and get ahead of problems.
Asset inventory
Automatic hardware and software inventory per machine, with configurable, searchable columns.
End-of-life & updates
Spot software that's end-of-life or has updates available, and estimate hardware age and warranty status.
Network & device monitoring
PRTG-style monitoring: ping, SNMP, and agent CPU/RAM/disk checks with incidents and email alerts.
Network discovery
Scan a LAN to find unmanaged devices, identify vendors by MAC, and view the routing table.
Live dashboards
Drag-and-drop dashboards with live widgets, geo-maps and public share links for clients.
Multi-tenant
Organize many client companies, sites and locations — purpose-built for MSPs and internal IT.
Try a no-install screen share — free
Send a 6-digit code, your customer opens it in a browser, you see their screen. No download on either side. Free during beta — unlimited computers, unlimited clients.
No credit card. Free while in beta.