Every tool your IT team needs
ioJump is a browser-based remote IT operations platform: five pillars, one dashboard, no installs on your side. Here's the whole feature set.
📹 Video Support Built In
Browser-based video conferencing wired into your IT workflow: troubleshooting, site surveys, server and equipment installs, crashed computers, physical inspections. Remote desktop tools don't have this.
Browser-only screen sharing Only ioJump
The customer joins your video call and shares their screen entirely in a browser: no download, no install, no account, no admin password. Cross-OS, cross-browser, no installs. Ever.
6-digit support codes
Generate a code in your dashboard; the person you're helping types it at iojump.com and joins instantly.
Point the camera at the problem
Site surveys, rack installs, cabling, blinking lights, machines that won't boot. The user's phone camera becomes your eyes on site.
Video, audio, chat & snapshots
Two-way video and audio, a live chat panel, screen sharing on either side, and snapshot capture to document issues.
🖥️ Unattended Remote Access
One lightweight agent for Windows, Mac and Ubuntu, with full unattended access to servers and workstations.
Full remote control
Keyboard and mouse control with low-latency H.264 video, even at the Windows login screen.
Remote browser sessions
Work on a device without taking over the user's machine. Fix things in the background while they keep working.
Live command console
Run cmd, PowerShell or bash on the remote machine straight from your browser, fully audited.
File transfer & clipboard sync
Move files both directions and keep the clipboard in sync between you and the remote device.
Windows · Mac · Ubuntu
One generic signed installer per platform; deploy with a single command. Unattended access everywhere you manage.
🧰 Advanced Network Tools
The field kit, browser-based, run from any enrolled machine on the network.
IP scanner
Interactive subnet scans from any node on the LAN. Find what's really on the network right now.
ARP tables & routing
Inspect ARP caches and routing tables remotely to chase down conflicts and misconfigurations.
Latency testing
Ping and path latency checks between sites and devices: evidence, not guesses, for "the network is slow."
Speed tests
Run bandwidth tests from the customer's network, not your office, and keep the history.
🗺️ NOC & Monitoring
A NOC view of every site you manage: discovery, network maps, and monitoring with alerts.
Auto-generated network maps
Per-site topology maps build themselves from discovery. Editable, drag-and-drop, linked to live device status.
Device discovery & classification
Full network device discovery with vendor and type classification. Unmanaged devices don't stay invisible.
Device & service monitoring
NOC-style monitoring: ping, SNMP, and agent CPU/RAM/disk checks with incidents and email alerts.
Asset inventory
Automatic hardware and software inventory per machine, with configurable, searchable columns.
End-of-life & updates
Spot software that's end-of-life or has updates available, and estimate hardware age and warranty status.
Live dashboards
Drag-and-drop dashboards with live widgets, geo-maps and public share links for clients.
⌨️ Web Terminal
All your SSH and SFTP connections in one web-based system, accessible from anywhere.
Saved SSH & SFTP connections
Hosts live in your tenant vault, not on one laptop. Every authorized technician sees the same list.
Browser-based, anywhere
Open a terminal from any computer. No SSH client to install, configure, or keep in sync.
Shared & audited sessions
Teammates can watch or take over a live session; every session is logged with a transcript.
Multi-tenant
Connections, maps, monitors and machines organized per client organization. Purpose-built for MSPs and internal IT.
One tab. Every tool. Free during beta.
Replace your remote desktop tool, SSH client, network monitoring suite and video conferencing app with one browser-based platform. No installs, no credit card.
No credit card. Free while in beta.