πŸ”„ ioJump vs ConnectWise

A free ConnectWise alternative

The remote support and RMM essentials MSPs need, without the complexity or per-technician pricing. Free while in beta.

Create your free account β†’

ConnectWise offers a deep, powerful suite (ScreenConnect, RMM, PSA) aimed at larger MSPs, but it can be complex to set up and is priced for that market. ioJump focuses on the essentials small and growing IT teams actually use every day: no-install remote support, unattended remote access, asset inventory, software end-of-life tracking, network and device monitoring with alerts, network discovery, and multi-tenant client management, in one browser-based tool that's free during beta with unlimited computers.

ioJump vs ConnectWise: feature comparison

 ioJumpConnectWise
Remote support (attended)
Customer shares their screen in a browser, zero installβœ”βœ– (ScreenConnect download)
Two-way video & audio call with the customerβœ”βœ–
Help iPhone & Android users, no app installβœ”App required
Session verified by SMS / email before accessβœ”βœ–
Branded with your business nameβœ”βœ”
Live chat & snapshot captureβœ”Chat only
Unattended remote access
Unattended agent for Windows, macOS & Linuxβœ”βœ”
Low-latency H.264 remote controlβœ”βœ”
Control at the Windows login screen (Ctrl+Alt+Del)βœ”βœ”
Technician works entirely from a browserβœ”Limited
File transfer & clipboard syncβœ”βœ”
Live command console (cmd / PowerShell / bash)βœ”βœ” (Backstage)
Web terminal & network tools
Web terminal: saved SSH & SFTP connections, from any browserβœ”βœ–
Team-shared, audited terminal sessionsβœ”βœ–
Advanced network tools (IP scanner, ARP, routing, latency, speed tests)βœ”βœ–
Monitoring & RMM
Hardware & software asset inventoryβœ”Separate product
Software end-of-life, update & warranty trackingβœ”βœ–
Ping / SNMP network & device monitoringβœ”Separate product
Auto-generated network mapsβœ”βœ–
Network discovery of unmanaged devicesβœ”βœ–
Live dashboards with public share linksβœ”βœ–
Built for IT teams & MSPs
Multi-tenant client organizations & sitesβœ” Unlimitedβœ”
Audited sessions & remote commandsβœ”βœ”
Unlimited computers on the entry planβœ” (beta)βœ–
Price to startFree in betaPaid per tech

Comparison based on publicly available information, July 2026. ConnectWise is a trademark of its owner and is not affiliated with ioJump.

Why teams switch to ioJump

Where ioJump is a better fit for modern, multi-device support.

Simple to start

Create an account, add a machine, send a code. No lengthy onboarding or implementation project.

No per-technician pricing

ioJump is free during beta with unlimited computers and clients. No seat math.

No-install end-user support

Customers join with a 6-digit code in any browser. Great for quick, ad-hoc help.

RMM essentials in one place

Inventory, end-of-life, monitoring, alerts, discovery and dashboards without stitching modules together.

Browser-first console

Manage everything from a web app; nothing heavy to deploy on your side.

Multi-tenant by design

Organize many client companies and sites from day one.

What ConnectWise is good at

We'll be fair: here's where ConnectWise is a solid choice.

  • A very broad, mature suite covering RMM, remote control and full PSA.
  • Deep automation, scripting and integration ecosystem for large MSPs.
  • Enterprise-grade controls and a large partner community.

FAQ: ioJump as a ConnectWise alternative

Is ioJump a simpler ConnectWise alternative?

Yes. ioJump covers the core remote support and RMM that most small and growing IT teams need, with a fast browser-based setup and no per-technician pricing. It's free during beta.

Does ioJump include RMM like ConnectWise?

It includes the essentials: hardware/software inventory, software end-of-life and update tracking, network and device monitoring with email alerts, discovery, a live command console and multi-tenant management.

Is ioJump good for MSPs?

Yes. Multi-tenant client organization, shareable dashboards and fleet monitoring are built in, so MSPs can manage many clients from one console.

Switch from ConnectWise for free

Create an account now and use ioJump free during beta, with unlimited computers and unlimited clients.

No credit card. Free while in beta.