Privacy Policy

This Privacy Policy describes how ioJump collects, uses, and protects your personal information. By using ioJump, you consent to the practices described in this policy.

  1. Information We Collect
    • Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and company information when you create an account or contact us.
    • Usage Data: We collect information about how you use ioJump, including your IP address, browser type, operating system, and the pages you visit.
    • Device Information: We may collect information about the devices you use to access ioJump, including device type, device ID, and hardware settings.
    • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control the use of cookies through your browser settings.
  2. How We Use Your Information
    • To Provide and Improve ioJump: We use your information to provide, maintain, and improve ioJump, including troubleshooting, data analysis, testing, research, and service improvement.
    • To Communicate with You: We use your information to communicate with you, including responding to your inquiries, providing customer support, and sending you updates and promotional materials.
    • To Personalize Your Experience: We use your information to personalize your experience with ioJump, including recommending features and content that may be of interest to you.
    • To Ensure Security: We use your information to ensure the security of ioJump, including detecting and preventing fraud, abuse, and other harmful activities.
    • To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
  3. How We Share Your Information
    • With Service Providers: We share your information with third-party service providers who assist us in providing ioJump, such as hosting providers, payment processors, and customer support providers.
    • With Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
    • For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.
    • In Connection with a Business Transfer: If ioJump is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
  4. Data Security
    • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access controls.
    • However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
  5. Data Retention
    • We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
    • When we no longer need your personal information, we will securely delete or anonymize it.
  6. Your Rights
    • Access: You have the right to access the personal information we hold about you.
    • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
    • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
    • Objection: You have the right to object to the processing of your personal information in certain circumstances.
    • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
    • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  7. Children’s Privacy
    • ioJump is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
    • If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
  8. Changes to This Privacy Policy
    • We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or by sending you an email.
    • Your continued use of ioJump after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
  9. Contact Information
    • If you have any questions about this Privacy Policy, please contact us through the contact information provided on our website.