Terms and Conditions

Welcome to ioJump! These Terms and Conditions govern your use of the ioJump platform and services. By accessing or using ioJump, you agree to comply with these terms. Please read them carefully.

  1. Acceptance of Terms
    • By using ioJump, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms applicable to specific features or services. If you do not agree with any part of these terms, you must not use ioJump.
    • We reserve the right to modify these Terms and Conditions at any time. We will notify you of any significant changes, and your continued use of ioJump after such changes constitutes your acceptance of the new terms.
  2. Description of Service
    • ioJump is a browser-based remote control platform that allows technicians to connect to devices remotely for support purposes. It supports features such as full remote control, screen sharing, and real-time video assistance.
    • We strive to provide a reliable and secure service, but we do not guarantee uninterrupted access or that the service will be error-free.
  3. User Accounts
    • To access certain features of ioJump, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
    • You agree to provide accurate and complete information when creating your account and to update your information as necessary.
    • We reserve the right to suspend or terminate your account if we believe you have violated these Terms and Conditions.
  4. Acceptable Use
    • You agree to use ioJump only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of ioJump.
    • You must not use ioJump to transmit any malicious code, viruses, or other harmful content.
    • You must not attempt to gain unauthorized access to ioJump’s systems or networks.
    • You are responsible for ensuring that your use of ioJump complies with all applicable laws and regulations.
  5. Intellectual Property
    • ioJump and its content, including but not limited to text, graphics, logos, and software, are protected by copyright, trademark, and other intellectual property laws.
    • You may not reproduce, distribute, modify, or create derivative works of ioJump’s content without our prior written consent.
    • By using ioJump, you do not acquire any ownership rights in the platform or its content.
  6. Privacy
    • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
    • By using ioJump, you consent to the collection and use of your information as described in our Privacy Policy.
  7. Disclaimer of Warranties
    • ioJump is provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.
    • We do not warrant that ioJump will be uninterrupted, error-free, or free of viruses or other harmful components.
    • We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
  8. Limitation of Liability
    • In no event shall ioJump or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of ioJump.
    • Our total liability to you for any claim arising out of or in connection with these Terms and Conditions shall not exceed the amount you paid to us for the use of ioJump.
  9. Indemnification
    • You agree to indemnify and hold ioJump and its affiliates harmless from any claims, damages, or expenses arising out of your use of ioJump or your violation of these Terms and Conditions.
  10. Governing Law
    • These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which ioJump is based, without regard to its conflict of law principles.
  11. Termination
    • We may terminate your access to ioJump at any time, with or without cause.
    • You may terminate your account at any time by contacting us.
    • Upon termination, your right to use ioJump will immediately cease.
  12. Contact Information
    • If you have any questions about these Terms and Conditions, please contact us through the contact information provided on our website.